1. Agreement and Acceptance of Terms
These Terms of Service ("Terms" or "Agreement") constitute a legally binding contract between TheIronStack ("Company", "we", "our", or "us") and any individual or entity ("User", "you", or "your") accessing, registering for, or utilizing the software-as-a-service (SaaS) platform, web applications, mobile applications, APIs, and associated digital services operated by the Company (collectively, the "Services").
BY CREATING AN ACCOUNT, ACCESSING, OR UTILIZING ANY PORTION OF THE SERVICES, YOU EXPRESSLY ACKNOWLEDGE AND AGREE TO BE BOUND BY ALL TERMS, CONDITIONS, OBLIGATIONS, AND DISCLAIMERS CONTAINED HEREIN. IF YOU DO NOT AGREE TO THESE TERMS IN THEIR ENTIRETY, YOU ARE EXPRESSLY PROHIBITED FROM ACCESSING OR USING THE SERVICES.
2. Platform Description and Entity Disclaimers
TheIronStack is a proprietary software technology platform designed to facilitate interactions between fitness facilities ("Gyms"), commercial operators ("Gym Owners"), authorized fitness instructors ("Trainers"), and individual service consumers ("Members").
2.1 Technology Provider Status
The Company operates exclusively as an independent technology infrastructure provider. TheIronStack is not a medical organization, healthcare provider, fitness facility, personal training agency, nutritionist, or employer of facility staff.
2.2 Independent Business Operations
Unless explicitly stated otherwise in a separate written agreement executed by the Company, the Company does not own, manage, direct, operate, or control any fitness facility listed across the Services. Gym Owners and Trainers operate as independent third-party entities solely responsible for their physical premises, staffing, instruction quality, pricing structures, and regulatory compliance.
3. User Eligibility and Authority
3.1 Age Requirements
You represent and warrant that you are at least thirteen (13) years of age. Access by individuals under the age of 13 is strictly prohibited unless authorized under applicable local statutory provisions with verified parental or legal guardian consent.
3.2 Legal Capacity and Corporate Authority
You represent and warrant that you possess the legal capacity to enter into a binding contract under applicable law. If registering an account on behalf of a commercial gym, business entity, or corporate enterprise, you represent and warrant that you possess full legal authority to bind such entity to these Terms.
4. Account Registration and Security
4.1 Account Accuracy
To utilize core platform functionality, you must complete the registration process by providing true, accurate, current, and complete information as prompted by the registration forms. You agree to maintain and promptly update account records to keep them accurate and complete.
4.2 Credential Safeguards
You are solely responsible for maintaining the confidentiality of your authentication credentials, including passwords and session tokens. You accept full legal responsibility for all activities, actions, and transactions executed through your account.
Security Obligation: You agree to immediately notify the Company at support@theironstack.in upon discovering any unauthorized account access, security breach, or compromised credentials. The Company shall not be liable for losses resulting from unauthorized account utilization.
5. Account Classifications and Roles
The Services enforce strict role-based authorization hierarchies:
- Member Accounts: Authorized for individual fitness tracking, QR check-in verification, routine management, and facility enrollment.
- Gym Owner Accounts: Granted administrative privileges to manage business listings, staff directories, facility attendance, and subscription tiers.
- Trainer & Staff Accounts: Authorized by Gym Owners to administer workout routines, monitor assigned member progress, and manage facility operations.
The Company reserves the right to modify, restrict, or reassign account roles to maintain security, comply with legal mandates, or address operational breaches.
6. Obligations of Members
Members utilizing the Services agree to adhere to the following operational standards:
- Truthful Representation: Maintain accurate physical measurements, attendance check-ins, and membership information.
- Facility Compliance: Abide by all rules, safety guidelines, and code-of-conduct standards established by participating Gyms.
- Integrity of QR Systems: Utilize assigned check-in QR codes strictly for personal access. Sharing, duplicating, or falsifying attendance verification payloads is strictly prohibited.
7. Obligations and Representations of Commercial Operators (Gym Owners)
Gym Owners registering commercial facilities on the platform explicitly represent, warrant, and covenant that:
- They possess all necessary business licenses, permits, tax registrations, and statutory authorizations required to operate their physical facilities;
- All published business information—including facility imagery, operating schedules, pricing structures, and amenity disclosures—is truthful and non-deceptive;
- They maintain adequate commercial liability insurance coverage protecting facility visitors and personnel;
- They assume sole liability for employment contracts, member refunds, facility safety, equipment maintenance, and personal injury claims occurring within their physical premises.
8. Health and Medical Disclaimer
CRITICAL HEALTH NOTICE: THE SERVICES ARE PROVIDED FOR INFORMATIONAL AND ORGANIZATIONAL PURPOSES ONLY AND DO NOT CONSTITUTE MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT.
8.1 No Healthcare Provider Relationship
Workout routines, diet plans, BMI metrics, and nutritional tracking tools available through the Services are non-medical informational utilities. The Company does not provide licensed healthcare, medical diagnosis, or medical nutritional therapy.
8.2 Assumption of Risk
Physical exercise and athletic training involve inherent risks of injury, physical harm, or death. You voluntarily assume all risk associated with initiating physical activity, executing workout routines, or following dietary guidelines obtained through the platform.
8.3 Required Medical Clearance
You are strongly advised to consult a licensed physician or medical professional before commencing any new exercise regimen, physical conditioning, or dietary protocol. If you experience pain, dizziness, shortness of breath, or physical distress, discontinue exercise immediately and seek emergency medical assistance.
9. Acceptable Use Policy and Platform Restrictions
You agree not to misuse the Services. Specifically, you agree that you will not, directly or indirectly:
- Violate Laws: Engage in activity that violates local, state, national, or international statutes or regulations.
- Infringe Rights: Upload, post, or transmit content that infringes upon patents, trademarks, trade secrets, copyrights, or privacy rights of any party.
- Security Interference: Circumvent, disable, or tamper with security controls, authentication tokens, rate limits, or access barriers.
- Automated Scraping & AI Exploitation: Deploy bots, crawlers, scrapers, or automated scripts to harvest user data, index platform content, or train machine learning/artificial intelligence models without explicit written authorization.
- Malicious Code: Upload or transmit viruses, ransomware, trojan horses, worms, logic bombs, or other destructive software payloads.
- Harassment and Defamation: Post abusive, harassing, defamatory, obscene, hate-oriented, or fraudulent communications across public reviews, messaging features, or facility profiles.
Violations of this Section may result in immediate account termination, platform blacklisting, and civil or criminal prosecution.
10. User-Generated Content and Intellectual Property License
10.1 Retention of Ownership
Users retain intellectual property ownership of original content submitted to the platform, including uploaded profile media, workout routines, diet plans, and public reviews ("User Content").
10.2 License Grant to the Company
By submitting User Content to the Services, you grant the Company a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to host, store, reproduce, format, display, transmit, and process your content strictly as necessary for the operation, security, maintenance, and improvement of the Services.
10.3 Content Warranties
You represent and warrant that you hold all necessary rights and authorizations to publish submitted User Content and that such content does not violate third-party intellectual property or privacy rights.
11. Public Reviews and Moderation Rights
Members submitting ratings and reviews for fitness facilities acknowledge that such submissions are intended for public disclosure.
The Company reserves the right, but assumes no legal obligation, to review, flag, redact, or permanently remove reviews that contain:
- Defamatory, fraudulent, or unsubstantiated allegations;
- Extortionate, competitive, or commercial spam submissions;
- Private personal information or offensive language.
The Company explicitly disclaims liability for opinions, ratings, or claims expressed within user reviews.
12. Proprietary Rights of the Company
The Services, including source code, system architecture, database design, software interfaces, visual design systems, trademarks, brand assets, and proprietary algorithms, are the exclusive intellectual property of the Company and its licensors.
Except as expressly authorized in writing, you shall not copy, modify, adapt, reverse engineer, decompile, disassemble, translate, or create derivative works based upon the platform.
13. Service Availability and Maintenance
While the Company strives to maintain continuous platform availability, the Services are provided without guarantees of uninterrupted uptime. Scheduled maintenance, emergency security patches, cloud infrastructure failures, and telecommunication disruptions may cause temporary service interruptions.
The Company reserves the right to modify, upgrade, suspend, or discontinue any feature or component of the Services at any time without prior notice or liability.
14. Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED STRICTLY ON AN "AS IS" AND "AS AVAILABLE" BASIS.
THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES, REPRESENTATIONS, OR CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND UNINTERRUPTED OR ERROR-FREE OPERATION.
15. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THEIRONSTACK, ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES—INCLUDING LOSS OF PROFITS, DATA, GOODWILL, BUSINESS OPPORTUNITIES, PERSONAL INJURY, OR PROPERTY DAMAGE—ARISING OUT OF OR IN CONNECTION WITH YOUR USE OR INABILITY TO USE THE SERVICES.
WHERE LIABILITY CANNOT BE EXCLUDED BY STATUTE, THE AGGREGATE LIABILITY OF THE COMPANY FOR ALL CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO THE COMPANY IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR INR 1,000, WHICHEVER IS LESSER.
16. Indemnification
You agree to defend, indemnify, and hold harmless the Company, its directors, officers, employees, agents, and successors from and against any third-party claims, liabilities, damages, losses, judgments, costs, and legal fees arising from or related to:
- Your violation of any provision of these Terms;
- Your User Content submitted to the Services;
- Your physical participation in fitness activities at any participating Gym;
- Your infringement of third-party intellectual property or statutory privacy rights.
17. Governing Law and Dispute Resolution
These Terms and all disputes arising hereunder shall be governed by and construed in accordance with the laws of the Republic of India, without regard to conflict-of-law principles.
Prior to initiating formal legal proceedings, parties agree to make a good-faith effort to resolve any dispute through informal administrative escalation to support@theironstack.in. If uncollected within thirty (30) days, disputes shall be submitted to the exclusive jurisdiction of the competent courts located in India.
18. Severability and Entire Agreement
If any provision of these Terms is deemed invalid or unenforceable by a court of competent jurisdiction, such provision shall be enforced to the maximum extent permissible, and the remaining provisions shall remain in full force and effect.
These Terms, together with the Privacy Policy and applicable service addenda, constitute the entire legal agreement between you and the Company concerning the Services, superseding all prior oral or written communications.
19. Contact Information
For formal legal inquiries, notice of breach, or contractual questions, please contact:
TheIronStack Legal Department
Email: support@theironstack.in
Website: https://theironstack.in